Introduction
Syresham Engineering Services Ltd (SES) (company no.: 4682720), whose registered practice is at Kotilo, Euximoor Drove, Christchurch, Wisbech, PE14 9LT, is the Data Controller.

Syresham Engineering Services Ltd (SES) provides mechanical engineering services to the global printing and packaging industry. Our services include 24/7 breakdown recovery, handling, relocation and removal, as well as part exchange and used machinery sales.

This privacy notice covers the following data subjects:

• Website Users

• Facebook and Instagram users of any future SES pages

• Prospective customers

• Customers

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We will refer to Syresham Engineering Services Ltd (SES) as the Data Controller from here onwards.

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Privacy Policy
The Data Controller is committed to protecting your personal data and ensuring complete transparency of how we use it. This Privacy Policy defines how we collect your data and how we process this information using our website and any other means of contact with the Data Controller, including, but not limited to, email, phone, and social media.

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1. Purposes for Which We Will Use Your Personal Data

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2. Disclosures of Your Personal Data

We may share your personal data with third parties for the purposes described in Section 1. These include:

• Technology providers: CRM or cloud-based software, hosted in password-protected accounts.

• Social media platforms: Data shared only in aggregated or anonymised form.

• Marketing contractors: e.g., L’Atelier de Bliss acts as a data processor under our instructions. We only share data with third parties after obtaining your freely given consent, where required.

• Law enforcement or regulatory authorities: Where required by law or to prevent unlawful activity.

• Associates: Appointed to securely destroy files in the event of incapacity or death, within legal retention periods.

All third parties are required to comply with GDPR and treat your personal data in accordance with the law. They are prohibited from using your personal data for their own purposes.

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2.1 Marketing, Advertising, and Analytics

We may use Identity, Behavioural, Demographic, and Psychographic data to understand what services or offers may be relevant to you.
You may receive targeted marketing via email, SMS, phone, or social media only if you have opted in.

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2.2 Cookies

Cookies help us improve website functionality, security, and user experience. You may refuse or delete cookies using your browser settings, but some site features may not function without them.

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Essential cookies are required for the website to function and do not require consent. Analytics cookies are optional and are only set after user consent.

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2.3 How to Refuse Cookies

You can set your browser to refuse all or some cookies, or to alert you when websites set or access cookies. If you disable cookies, some parts of this website may become inaccessible or not function properly.

Instructions for major browsers:

• Firefox

• Internet Explorer

• Google Chrome

• Safari (OS X)

• Safari (iOS)

• Android

We do not intentionally transmit direct identifiers, including: email addresses, mailing addresses, phone numbers, location, full names or usernames, IP addresses, or cookie identifiers.

For information on how Google uses data when you use partner sites or apps: Google Partners Privacy Policy

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2.4 Third-Party Links

This website may include links to third-party websites, plug-ins, and applications. We are not responsible for their privacy statements. When leaving our site, we encourage you to read the privacy notice of every website you visit.

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3. International Transfers

Some third parties, including our marketing consultant, are based outside the UK. When we transfer your personal data:

• We ensure transfers comply with GDPR safeguards, including transfers to countries deemed “adequate” by the European Commission.

• Marketing Consultant in France:

  • Company: Atelier de Bliss EI

  • French Company Number: 843 375 791 00046

  • Address: 1 Le Brouet, Moutardon, 16700 Nanteuil en Vallée

  • Email: theblisscampaign@gmail.com

Your data is used only to provide services from The Data Controller via our marketing channels. It remains within our CRM, Excel, or Google Sheets files, which only our marketing consultant may access. They are bound by a non-disclosure agreement and cannot sell or share your data.

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4. Contact, Complaints, and Your Legal Rights

4.1 Contact

For any questions, or to exercise your rights under data protection law, contact our assigned privacy manager:
Email: michelelowery24@gmail.com

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4.2 Right to Complain

You have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk.

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4.3 Your Legal Rights

You may:

• Access your personal data

• Correct inaccuracies

• Request erasure (optional data)

• Object to processing (optional data)

• Restrict processing

• Request transfer of data

• Withdraw consent

We may refuse requests if they are excessive, unfounded, or conflict with legal obligations.

 

4.4 Retention

• Active client data: retained during active engagement, then 7 years post-termination per HMRC guidance.

• Optional and marketing data: destroyed immediately on request.

 

4.5 Legitimate Requests

We may ask for information to verify identity before fulfilling requests. Responses are provided within 1 month, extended if requests are complex or multiple.